We’re here to help. Skincare is personal.
Questions are natural.

Whether you’re choosing a product, tracking an order, or exploring a partnership, our team is here to support you with clarity and care.

We aim to respond thoughtfully — not automatically.

Get In Touch

Customer Care
For product questions, orders, shipping, or general enquiries

  • Response time Monday – Friday
    Within 1–3 business days
    (Excludes public holidays)
  • OUR OFFICE EN Global Wellness Pte. Ltd.
    60 Paya Lebar Road, #06-28
    Paya Lebar Square
    Singapore 409051

Formulated, tested, and manufactured in Singapore.

Thank you for contacting ENLURE®. Our team will respond within 1–3 business days.

How Can We Help?

To ensure we respond efficiently, please include:

  • Your order number (if applicable)
  • Product name(s)
  • A short description of your question or concern
  • Photos if reporting a damaged or incorrect item

This helps us resolve your request faster.

Common Enquiries

Before reaching out, you may find answers here:

  • Refunds or exchanges → Shipping, Return & Refund
  • Product suitability → FAQ
  • Ingredients & formulation → Ingredients page
  • Rewards & membership → ENLURE® Inner Rewards

These pages provide detailed information that may save you time.

Partnerships & Collaborations

For retail, clinic, corporate gifting, or content collaborations, please visit:

Partnerships page

or email with subject line:
Partnership Enquiry

PRESS & MEDIA

For retail, clinic, corporate gifting, or content collaborations, please visit:

Subject: Press / Media

A Note From Enlure®

We believe good skincare is built on trust — and trust begins with clear communication.
Every message is reviewed by a real member of our team.
We appreciate your patience and look forward to supporting you.